What we are offering during the Covid 19 Restrictions
You remain our primary concern, so rest assured that we’re following the latest Government guidance.
To help keep you and our staff, volunteers and local communities safe, we're limiting the number of people who can visit on any one day, we have introduced an online booking system to manage that.
Admissions - if you have to queue to get in, you’ll be asked to keep two metres apart from the people in front. There will be screens up at the admission desk.
Cleaning - we’ve increased our cleaning regime, particularly our toilets. And we have plenty of hand sanitiser available around the site.
Face coverings - visitors over the age of 10 will need to wear a face covering in all indoor areas (unless medically exempt). For more information on when to wear a face covering and who is exempt please see the official Government guidance.
Food and drink - we have takeaway food and snacks available to buy. You’re welcome to bring your own food and drink and make use of our picnic areas. We’ve spaced the benches out to keep you safe.
Feeding the birds – we've taken the decision to stop selling grain for the time being. We promise our wardens are feeding the birds regularly though. They’re not going hungry, so please don’t bring any bread or bird food of your own.
Hides – by our understanding of the current Government guidelines, we have had to close our hides for the time being, while we are in the four week lockdown.
Opening times - our opening times are currently 10am to 4.30pm, with last admission one hour before closing.
Paths - some paths are now one-way to help you keep a safe distance from other households. And we’ve closed some areas where people might naturally gather. Where possible, we’ve removed or propped open gates.
Play areas – we have closed these for the time being.
Prices – we’re temporarily reducing our admission prices to a simplified £5 for adults and £2.50 for children for the duration of the four week lockdown. This reflects the reduced experience.
Toilets - are available but please be aware that we’ve closed some because they’re simply too small. Please ask a member of staff on site if you need directions to the nearest facilities.
Wheelchairs - unfortunately for the time being we can’t offer wheelchairs. You’re welcome to bring your own mobility scooter or wheelchair as usual.
From the experience of the last few months, we know that the situation changes frequently. We do our best to keep the information on our website completely up to date, but sometimes that’s not 100% possible. You may find that on the day you visit we’ve had to close something, or we’ve been able to open up something that was previously restricted. We hope that doesn’t affect your enjoyment of your day.